Please read this Privacy Policy carefully before using our applications or our website.
digital.enzar.com is the website of Enzar Digital (the "Company", "we", "us"). We are committed to protecting and respecting the privacy of our users.
This Policy, together with the other documents referred to in the Terms & Conditions, sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. By using our services, you accept and consent to the practices described in this Policy.
Information we may collect from you
We may collect and process the following information relating to you:
First: Information you provide to us
You may provide us with information about you by filling in the forms specified in our applications or on our website, or by corresponding with us by email or through other channels. This includes the information you provide when you register to use our services, when you contact the support team, or when you report a problem you encounter in the application.
The information you provide to us may include: your full name, email address, phone number, and the information necessary to deliver the requested service according to the nature of each application or digital product we develop.
Second: Information we collect about you automatically
In respect of each visit or usage session, we may automatically collect the following information: technical information, including the Internet Protocol (IP) address used to connect your device to the network, the device type, the operating system and its version, and unique device identifiers. We also collect information about how you use the application, including the features you use, session times, the pages you visit, and your interaction patterns with the interface.
Third: Information we receive from other sources
We may receive information about you through third-party account sign-in services such as Google or Apple, if you choose this option when registering. We also work closely with trusted technical partners, including providers of analytics, payment, and cloud infrastructure services.
How we use your information
We use the information we collect for the following purposes:
- To operate our applications and digital services and deliver them to you as required.
- To improve the quality of our services and digital products based on actual usage patterns.
- To communicate with you regarding service updates, technical notifications, and responses to your enquiries.
- For security and protection purposes, including monitoring suspicious activity and preventing misuse.
- To comply with the applicable legal and regulatory requirements in the Kingdom of Saudi Arabia.
- To conduct analytical studies and internal research with the aim of developing our products.
Disclosure of your information
We do not sell your personal information to any third party. However, we may share information with other parties in the following cases:
- With service providers and contractors who perform certain functions on our behalf, such as payment processing, server hosting, and analytics services, and only to the extent necessary to perform those services.
- Where we are required to disclose information in response to any applicable legal obligation, court order, or regulatory requirement.
- To protect the rights, property, and safety of Enzar Digital, our users, or the public in general, where necessary.
- In the event of a merger, acquisition, or restructuring, with prior notice to you via your registered email.
We may also share aggregated, anonymous information that does not reveal your personal identity with our partners for research and development purposes.
Storage and security of information
All information you provide to us is stored on secure servers. We apply strict technical and organisational measures to protect your information from unauthorised access, loss, or destruction, including encryption of data in transit using TLS/HTTPS protocols, and encryption of stored data. Unfortunately, the transmission of information over the internet is not completely secure, and accordingly any such transmission is at your own risk; however, once we have received your information, we will apply all necessary measures to protect it.
Your rights
You have the right at any time to: request access to the personal information we hold about you, request the correction of any inaccurate information, or request the deletion of your data in accordance with the terms set out in the Account Deletion Policy. You also have the right to object to the use of your information for direct marketing purposes, and we will respond to your request as soon as it is received.
To exercise any of these rights, please contact us by email: hello@enzar.com
Changes to this Privacy Policy
Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you via your registered email. Please review this Policy periodically to stay informed of any updates. Last updated: June 2026.
Contact
We welcome all questions, comments, and requests relating to this Privacy Policy. You can contact us by email at hello@enzar.com or through the contact page on our website digital.enzar.com
